We arrive at your location in uniform, ready to work. We are
courteous professionals whom you will feel comfortable to have in your
home or business. Everyone at Heaven's Best is highly trained and
committed to delivering 100% customer satisfaction.
Honest Expectations - Clear Prices and Promises We Can Keep
When you book an appointment with Heaven's Best, you will know
everything up front. We tell you the exact price for the level of
service you desire, the exact time we expect to arrive, and the amount
of time we expect the job to take. We will give you our honest opinions
about the results you can expect regarding soil, stain, and odor
removal. We make promises we can keep and then live up to them.
We Don't Make You Wait - Firm Appointment Times, Considerate Behavior
Who says you should wait around for service personnel to arrive? We
think that is ridiculous. When we set an appointment with you, we set it
for a specific time. Not a 2-4 hour window. Your time is money and you
should not have to waste it waiting around for service companies to show
up. We promise to do our best to arrive on time and we usually do. If
we are going to be late for any reason, will give you a call to let you
Our unique method of carpet cleaning allows your carpet to dry within
1 hour after cleaning. We can take out many of the tough spots and
stubborn stains other carpet cleaning businesses leave behind. Our
low-moisture, carpet cleaning products work. They are environmentally
friendly and safe for your children and pets.
We Deliver Consistent Service By Following A Routine Process
When we arrive at your home or business, we start by taking the time
to listen to you. We walk with you through your location and review all
spots, stains, and areas of concern that require extra attention. We
will talk with you about the work we will be performing and the results
you can expect. We will then start the cleaning following predefined,
well documented steps and procedures that ensure consistent and
outstanding results. Since everyone at Heaven's Best trains with and
uses the exact same procedures, we are able to make and keep our
promises. This means that when you have us back, you know the type of
high-quality results you can expect. With Heaven's Best you can expect
great quality and value.
Fanatical About Feedback
We want to hear from you after the work is complete because our goal
is to continuously improve our service so that we can keep you as a
customer for life. Every customer receives an evaluation card so that
they can let us now how we are doing. We need to get these cards back
because we compensate ourselves and our employees based on the results
on the cards. The higher the satisfaction, the better the compensation.
You also have the option to go online and submit your comments. It is
the only way to make sure that we keep doing the right things to make
you a customer for life.